Terms & Conditions

1. Introduction

Welcome to cv33, an internationally trusted online casino and sports betting platform serving players in Bangladesh and beyond. These Terms & Conditions ("T&C") constitute a legally binding agreement between you (the "User") and cv33 (the "Platform"). By registering an account, accessing the website, or using any of our services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

cv33 reserves the right to modify, update, or replace these terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Continued use of the platform following any amendments constitutes acceptance of the updated terms.

2. Eligibility

To register and use cv33, all users must meet the following eligibility requirements without exception. cv33 strictly enforces these conditions to maintain a safe and compliant environment for all players:

• You must be at least 21 years of age at the time of registration (21+ only).
• You must be a natural person and not acting on behalf of another individual or corporate entity without explicit authorization.
• You must provide accurate, complete, and up-to-date personal information during registration and throughout your use of the platform.
• You confirm that online gambling is not prohibited under the laws of your jurisdiction. cv33 does not accept liability for users who breach local laws by accessing the platform.

3. Account Registration and Security

Each user is permitted to hold exactly one active account on cv33. Opening multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts.

Password and Login Credentials

You are solely responsible for maintaining the confidentiality of your username and password. cv33 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep login credentials secure. If you suspect any unauthorized access, you must notify cv33 support immediately via the contact email provided.

Account Verification (KYC)

cv33 may require you to complete identity verification (Know Your Customer — KYC) procedures at any time. This may include submission of a government-issued photo ID, proof of address, or payment method verification. Failure to complete verification within a reasonable timeframe may result in the suspension of withdrawal privileges or account access. All KYC documents are handled in accordance with our Privacy Policy.

4. Deposits and Withdrawals

cv33 supports a range of payment methods tailored to Bangladeshi players, including bKash, Nagad, Rocket, Upay, and select bank transfer options. All transactions are processed using SSL encryption technology. The platform operates on a 24/7 basis, and most payment transactions are completed promptly subject to method-specific processing times.

Deposit Policy

The minimum deposit amount is ৳200. Deposits are credited to your cv33 account balance upon successful confirmation from the payment provider. cv33 does not charge deposit fees, though your payment provider may apply its own fees. Users are responsible for ensuring that the correct payment details are submitted — cv33 is not liable for funds sent to incorrect accounts due to user error.

Withdrawal Policy

Withdrawals are subject to the following conditions:

• The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Withdrawals will only be processed to the same payment method used for the initial deposit, in accordance with anti-money laundering (AML) policy.
• Active bonuses with uncompleted wagering requirements may delay or restrict the withdrawal of deposited funds until requirements are met.

5. Bonuses and Promotions

cv33 offers a variety of promotional offers including welcome bonuses, free spins, reload bonuses, cashback deals, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are discretionary and subject to the terms described in the specific promotion's terms sheet, which must be read in conjunction with these general Terms & Conditions.

The following general conditions apply to all cv33 bonus offers:

• All bonuses carry a minimum wagering requirement of 20x (rollover) the bonus amount unless otherwise stated in the specific promotion's terms.
• Bonuses must be used within the specified validity window. Expired bonuses are forfeited automatically without compensation.
• cv33 reserves the right to withdraw, alter, or cancel any promotion at any time. Abuse of bonus systems — including but not limited to bonus hunting, arbitrage strategies, or multi-accounting — will result in forfeiture of the bonus and associated winnings.

6. Responsible Gaming

cv33 is committed to promoting responsible gaming practices across all its services. We believe that gambling should remain an enjoyable form of entertainment, not a financial solution or an obligation. We strongly encourage all players — particularly those in Bangladesh — to set personal limits on their time and expenditure. Tools including deposit limits, session time alerts, and self-exclusion options are available through your account settings or by contacting support.

If you believe that gambling is negatively affecting your life or the lives of those around you, please reach out to our support team immediately. You may also seek guidance from independent organisations specialising in gambling addiction support. For players in Bangladesh, cv33 strongly recommends reaching out to a trusted family member or mental health professional if gambling habits become difficult to control. For more detail, visit our Responsible Gaming page.

7. Prohibited Conduct

The following conduct is strictly prohibited on cv33 and will result in immediate account suspension, forfeiture of funds, and where applicable, referral to the relevant authorities:

• Using automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair advantage over other players or the platform.
• Engaging in money laundering, match-fixing, collusion with other players, or any form of fraudulent activity targeting the platform or other users.
• Sharing, selling, or transferring your account credentials to another person. Each account is strictly for the use of the registered account holder only.
• Attempting to reverse-engineer, decompile, modify, or disrupt any part of the cv33 platform, its source code, games, or payment infrastructure.

8. Intellectual Property

All content on the cv33 platform — including but not limited to the website design, graphics, logos, text, game interfaces, promotional materials, and underlying software — is the exclusive intellectual property of cv33 or its licensed third-party providers. Unauthorized reproduction, distribution, or commercial use of any cv33 content is strictly prohibited and may result in legal action.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the cv33 platform solely for personal and recreational purposes in compliance with these Terms & Conditions. This licence does not extend to the reproduction or modification of any platform content.

9. Limitation of Liability

To the fullest extent permitted by applicable law, cv33 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of data, loss of revenue, or loss of profits. cv33 makes no warranty that the platform will be uninterrupted, error-free, or completely secure at all times.

In the event of a technical failure, server outage, or software error that results in incorrect game outcomes or payment discrepancies, cv33 reserves the right to void affected bets and restore account balances to their pre-error state. Users will be notified of such actions where practically possible.

10. Privacy and Data Protection

Your privacy is important to cv33. The collection, storage, and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using cv33, you consent to the collection and use of your data as described in the Privacy Policy. cv33 employs SSL encryption, secure data storage, and strict access controls to protect your personal information from unauthorized access or disclosure.

11. Amendments to These Terms

cv33 reserves the right to amend, revise, or update these Terms & Conditions at any time. Changes will take effect immediately upon publication on this page. We recommend that all users review these terms regularly — particularly before making any deposit or claiming a new promotional offer.

Material changes to these terms — such as changes to bonus forfeiture rules, liability clauses, or eligibility requirements — will be communicated via a notice on the cv33 homepage or by email where contact information is available. If you disagree with any updated terms, you must discontinue use of the platform.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with internationally recognised principles of online gaming law. In the event of a dispute between a user and cv33, we encourage parties to first seek resolution through our customer support team at [email protected]. cv33 aims to resolve all complaints fairly and within a reasonable timeframe. Where disputes cannot be resolved informally, both parties agree to submit to binding arbitration under the rules of an internationally recognised arbitration body. Nothing in this clause limits your statutory rights as a consumer.